FAQ
How long do you take to ship?
We ship orders 1-3 business days after you've placed it. If you have not received a "shipping confirmation" email by then, send us an email and we will get back to you.
Which countries do you ship to?
We ship to Canada, USA, & Worldwide. With options for standard or express shipping.
On that note, Suvski is not liable for any import or duty fees by customs in your country.
How long does it take you to reply to my email?
Your email will be responded to between 1-2 business days.
Where are your items produced?
Our items are ethically produced in Bali, Indonesia.
Do you offer returns or exchanges?
We offer exchanges. If you don't love your item, you can exchange it for a store credit within 15 days from delivery date. On that note, items must be unworn and undamaged and Suvski deserves the right to refuse the exchange if the item is worn and damaged. Please send us an email to support@suvski.com with your order number for an exchange.
I gave you my wrong address! What should I do?
If your order has not shipped, we can definitely change your address for you. Send us an email ASAP to support@suvski.com.
For any other questions, please send us an email at support@suvski.com and we will happily get back to you.